Wataniya Diwan

Since Wataniya Airways started almost a year ago, and I’ve been noting their progress in the market. They’ve been going steady in reaching out to everyone, amazingly getting more patrons with their one-year celebration price drops promo. Before that, being the 3rd local Kuwaiti airlines in Kuwait, Wataniya Airways is the 2nd after Kuwait Airways to introduce a frequent flyer program, Wataniya Diwan. Although their destination are still limited to some GCC countries and a part of the Middle East, I’ve heard that they’re planning for expansion and including more routes in the future. With their excellent treatment that I’ve received on my way to Beirut last week, a delicious Chicken Biryani dish that is the first meal in almost a century to be finished totally by me and their choice of chocolate offered after lunch. My wife loved it so much that she asked about where they got it and its labeled ”Gharawi” and is sold in the Avenues. A few minutes later, the air hostess came in with a little paper bag filled with that chocolate. I was in awe. I’ve never seen such care and dedication towards patrons in a very long time. Coming back from work, I was surprised to find this envelope containing my Wataniya Diwan card and their FFP guide and a welcoming letter.After a quick examination, their program is very straightforward and typical according to many global standards and rules for Frequent flyer programs. In a later post, I will talk about the 1st FFP in Kuwait and my experience with it.

Wataniya Airways and Wataniya Diwan, Wish you the best of luck and keep on the good work!!

Wataniya Airways

OK, so I’ve got this 6th meeting of GCCIA Operation Committee in Bahrain and I’ve caught a nice offer from Wataniya Airlines during their 1st year anniversary sale. It was 30 KDs only for a round trip which is a catch! So boarding the plane, it surprises me that all seats are fine leather seats and comfy ones too! All seemed OK to me except that they didn’t offer any products catalog yet in-flight which would have been interesting to see. When serving the meal, I felt that I had to take a snap of it! Kinda weird, right? Well, one can argue that they give you a choice to have it your way, which kinda of surprised me and it did taste alright except it was cold.

Be 7aramiya. Be Wataniya.


~With all respect to Marlon Brando, the greatest Godfather of all time~

A couple of days ago, Wataniya contacted and told me that they’re suspending my Wnet service due to excessive downloading, which is causing a slowdown on other users on their network as well as abusing downloading limits. When I first signed with Wnet I asked like 500 times with very specific questions straight-forward style about the downloads policy since I’m a straight downloading guy, I own a net connection to download, not to chat. I told them that I’ll abuse it since there’s not limit policy and they said its fine. Read the contract hundred times, and according to them, they didn’t specify the fair usage policy, unlike Zain which also mentions it. After contacting Wataniya at their doomed building, I met a very bright operation manager who understood every point I’d mentioned here. I found out that over 5 months period, my download was around 140 GBs. Now, using math : 140 GB over 5 months period and applying the 30 GB per month policy means that they own me 10 GB!! He said that if I want, I can go ahead and cancel my subscription or keep it and wait for an official announcement regarding the new usage of the service since it has been suspended for almost 95 users that Wataniya claim were behind the slowdown and the shitty service they’re been delivering to users. Since I’ve moved in Al-Shuhada from Al-Salam and my HSDPA service has been shitty, almost a bar of service reception and unstable. Most of the time it switches to EDGE, the crappiest of all. I had to tweak the router so as to enforce it to connect using UMTS/HSDPA only. HSDPA works on a local area network using a cellular tower. Me, living in Al-Shuhada can’t affect somebody living in Um-Alhayman or in Qadsia.

Bullshit after bullshit, we, the users, are being abused from such organized crime as this but nobody wants to intervene to help and protect. False advertisement such as ”Unlimited Internet” means unlimited in every sense. What they actually mean in their contract is unlimited access to the net. Now, which fucking ISP in the country is charging per entry on a paid subscription? Are they fucking bullshitting us?
Till now, I didn’t get back again at Wataniya to see what’s up with them because I want to cancel the subscription from their side so I don’t end up paying fees for canceling the contract and I don’t want to pay for the shitty router which is totally useless. I’ve been without internet for like fucking a month now and it sucks. That’s the major reason why I’ve been out of blogging for a while. With Wataniya in target, we will continue to assault!